Effective November 2, 2026
These terms apply when you buy a course on ASCEND Academy (learn.ascend-ce.org). By ticking the box at checkout, you agree to them, including our Refund Policy.
1. Who you're buying from
Ascend Education Group, Corp. (California entity number B20260040285). Mailing address: 884 Lincoln Way, Suite 38, Auburn, CA 95603, United States. Email: info@ascend-ce.org.
2. What you're buying
You're buying access for one learner to the course you selected, as described on its course page when you buy it. Courses are delivered online through your ASCEND Academy account.
3. Price and payment
- The price is shown in US dollars on the course page and at checkout. Any tax that applies is shown at checkout before you pay.
- You pay in full at checkout. Payments are processed by Stripe; ASCEND doesn't receive or store your full card number.
- Your access starts once the payment is confirmed.
4. Refunds
Refunds are covered by our Refund Policy, which is part of these terms. Nothing in these terms limits it.
5. Course content and changes
We keep course content accurate and may update lessons, scenarios and materials to do that. If we withdraw a course you paid for, the Refund Policy gives you a full refund.
6. What the training is, and isn't
- ASCEND courses are professional training. They don't replace equipment manufacturers' instructions, applicable codes and standards, the requirements of the authority having jurisdiction, or supervision by a qualified person on site.
- Completing a course doesn't by itself grant a license or certification, or guarantee employment or an exam result.
- Where a course offers continuing education (CE) hours, the course page shows how many and which organization recognizes them. That organization's own rules decide how the hours count. Recognition of a course doesn't mean that organization sponsors or endorses it.
7. Certificates and credentials
- We issue a certificate or credential when you meet the course's stated requirements. Anyone can check it on our verification page.
- If your payment is reversed after a certificate is issued (for example, through a chargeback), we may suspend the certificate after a review. We restore it if the payment is restored.
- We may revoke a certificate for academic misconduct, such as submitting someone else's work, under our academic integrity process.
- A payment issue never changes your grades or assessment records.
8. Support
Email info@ascend-ce.org with questions about a purchase, your access or a refund. Use of our website is also covered by our Terms of Service. If they conflict on anything about a purchase, these Terms of Purchase and the Refund Policy apply.
9. Your legal rights
These terms don't limit any right or remedy you have under the law. If the law gives you more than these terms or the Refund Policy, you get what the law provides.
10. Changes to these terms
We may update these terms. Your purchase is governed by the version in effect when you bought it; the version and date are shown below.
Version 1.0 · Effective November 2, 2026